أول منصة خليجية لـ التميز في تجربة العملاء والأداء
اتقن تجربة العملاء وبطاقة الأداء المتوازن وOKR وKPI من خلال منهج خليجي جاهز للتطبيق — 24 وحدة، 196+ ساعة تعلم، 14 أداة تفاعلية، وشهادة معتمدة ومعترف بها في دول الخليج العربي.
30-day full money-back guarantee | Secure payment | Lifetime access
Designed for Professionals in High-Impact Sectors
Our programs are tailored for decision-makers and practitioners across government and private sectors throughout the Gulf market.
مدراء تجربة العملاء & Directors
CX leaders who want to build a measurable, end-to-end CX strategy that connects to business outcomes.
Performance & Quality Managers
Professionals seeking practical BSC, OKR, and KPI frameworks with immediate real-world application.
Government Leaders (B2G)
Ministry and agency directors aiming to elevate citizen service quality and implement Vision 2030 initiatives.
B2B Sales Specialists
Key Account Managers and enterprise sales teams who want to retain clients and improve NPS scores.
الاستشاريون & Trainers
ممارسs who want to add accredited, Gulf-focused CX content to their consulting and training offerings.
Startup Founders
Entrepreneurs who want to build a strong CX culture from day one — before problems become costly.
Learn at the Depth You Actually Need
No one-size-fits-all path here. Choose your mix of learning hours and depth level to match your exact professional goal.
Answer one question and we'll point you to the best path.
How do we count learning hours?
- Direct — on-platform (video, tools, tests) ≈ 39h
- Applied — reading, Business Cases, exercises ≈ 157h
Example: D3-H2 = 20 direct hours + 40 applied hours = 60 total hours.
Content Depth Levels
🗺️ Learning Path Matrix — Choose Your Cell
Click any cell to see full path details below.
| H1 5–10 hrs |
H2 15–20 hrs |
H3 25–35 hrs |
H4 40–50 hrs |
|
|---|---|---|---|---|
|
D4 خبير |
Rare N/A |
Specialist خبير
$497
متقدم
|
Near-Complete خبير
$697
متقدم
|
Full Mastery
$997
⭐ Best
|
|
D3 ممارس |
Conflict Logical |
Best Seller ★
$247
🔥 الأكثر شيوعاً
|
Pro Track
$497
Ideal
|
Overkill → Use D4 |
|
D2 الأساسيات |
Quick Start
$97
أفضل قيمة
|
ممارس Essentials
$147
Recommended
|
Over-stretch → Use D3 |
Not ideal → Use D4 |
|
D1 Awareness |
Free Starter
FREE
Start Here
|
Limited → Use D2 |
N/A | N/A |
14 أداة تفاعلية Built Into the Platform
You won't find this toolkit anywhere else in the Gulf market — every tool is ready to deploy immediately in your professional environment.
NPS Calculator
Calculate Net Promoter Score with Gulf market benchmarks and segmentation insights.
CX ROI Calculator
Quantify the return on your CX investments with precision — built for Gulf business models.
Journey Map Builder
Build customer journey maps with drag-and-drop interactions, touchpoints, and emotion curves.
Maturity Assessment (8 Dimensions)
Evaluate your organization's CX maturity across 8 dimensions with a downloadable PDF report.
Digital Certificate (QR)
QR-verified certificate sharable directly on LinkedIn and verifiable by employers.
Analytics Dashboard
Track your learning progress and performance with 8 interactive charts and personal insights.
SM-2 Spaced Repetition
AI-powered learning algorithm that schedules reviews at optimal intervals for long-term retention.
Module Assessments
60+ assessment questions with instant feedback, explanations, and score tracking per module.
Flashcards (40+ Cards)
Interactive flashcard decks for rapid concept review — flip, self-rate, and repeat.
CX Glossary (50+ Terms)
Comprehensive Gulf-localized glossary of 50+ CX and performance management terms with deep definitions.
Global Search (Ctrl+K)
Search across all platform content in seconds — modules, tools, glossary, and case studies.
Notes & Bookmarks
وفّر personal notes and bookmark content for later review — synced across all your devices.
Achievements System
Unlock 21+ achievements as you progress — gamified milestones that keep you motivated.
Progress Export / Import
وفّر your progress locally and transfer seamlessly between devices — never lose your work.
Learn from the Biggest Gulf Organisations
Every case study is built on real data from Saudi and Gulf markets — not Western examples disconnected from your reality.
Explore دراسات الحالةContent Reviewed by معتمد خبيرs
This content isn't purely academic — it's been reviewed and endorsed by active practitioners in the Gulf market.
🏅 Accreditation & Endorsement Status
We are actively pursuing accreditation from leading regional and international professional bodies to ensure the highest standards of quality and recognition.
"The content genuinely reflects the Gulf market reality. The interactive tools — especially the ROI Calculator and Maturity Assessment — deliver exceptional value you simply won't find in any other Arabic program."
"The BSC and OKR framework presented in this program aligns perfectly with Vision 2030 requirements. Rarely do I come across Arabic content with this level of depth and practical applicability simultaneously."
"I use this content as a primary reference in my consulting sessions. Combining CX and Performance Management in a single platform fills a major gap in the Gulf market — and fills it brilliantly."
🤝 Are you an expert in your field?
Join our advisory board and help shape the best Gulf-focused CX and Performance Management content available.
What Gulf Professionals Are Saying
Real reviews from professionals across government and private sectors throughout the Gulf region.
"This program completely changed how I think about CX. The Journey Map Builder alone is worth the investment — I used it on a real company project and it delivered measurable results within 3 months."
"As a government performance director, I was looking for content that connects CX to official KPI frameworks. This program gave me exactly that — and the BSC module is outstanding in its depth and applicability."
"I've tried international CX platforms before, but none had the Gulf-market context this one has. The ROI Calculator helped me build a bulletproof business case for my CX budget — approved by the board on first presentation."
اختر مسارك نحو التميز المهني
أسعار شفافة · لا رسوم خفية · ضمان استرداد الأموال 30 يوماً على جميع الخطط
- 24-unit learning overview
- تحميلable PDF summary
- NPS Calculator (limited)
- 5 Flashcards
- Learner community access
- Full templates & tools
- Accredited digital certificate
- Gulf region case studies
- 4 in-depth core modules
- 8 editable Excel/PDF templates
- Full NPS & ROI calculators
- 20 Flashcards
- الأساسيات digital certificate
- Personal progress tracking
- Interactive Journey Map Builder
- Gulf region business cases
- Everything in Essentials, plus:
- 8 professional modules (D3 depth)
- Interactive Journey Map Builder
- 3 real Gulf business cases
- 8-dimension maturity assessment + PDF report
- QR-verified ممارس certificate
- Analytics dashboard + full performance tracking
- Access to closed expert community
- Everything in ممارس, plus:
- Full Performance Management platform
- 24 modules (BSC + OKR + KPI + CX)
- Capstone Project + خبير assessment
- 6 case studies (Aramco · Absher)
- خبير certificate + LinkedIn Badge
- Lifetime access + all future updates
- 1:1 expert advisory session
Detailed Plan Comparison
Everything you need to make the right decision
| الميزة |
Free
$0
|
Essentials
$97
|
Best Seller
ممارس
$247
|
Master
$997
|
|---|---|---|---|---|
| Educational Content | ||||
| Learning modules | نظرة عامة only | 4 modules | 8 modules | 24 full modules |
| Content hours | ~2 hrs | ~40 hrs | ~100 hrs | 196 hrs |
| Performance Management platform (BSC + OKR + KPI) | ||||
| Flashcards | 5 cards | 20 cards | 60 cards | 120 cards |
| أداة تفاعلية | ||||
| NPS Calculator | Limited | |||
| Full ROI Calculator | ||||
| Interactive Journey Map Builder | ||||
| Interactive Persona Generator | ||||
| Interactive BSC / OKR Dashboard | ||||
| Total interactive tools | 1 tool | 5 tools | 10 tools | 14 tools |
| Templates & الموارد | ||||
| Editable Excel / PDF templates | 8 templates | 24 templates | 48 templates | |
| Real Gulf business cases | 3 cases | 6 cases | ||
| Organisational maturity assessment report | ||||
| Certificates & Accreditations | ||||
| Certificate level | الأساسيات | ممارس | خبير ⭐ | |
| QR-verified certificate | ||||
| LinkedIn Certificate Badge | ||||
| Capstone Project + خبير assessment | ||||
| Support & Community | ||||
| General learner community | ||||
| Closed expert peer community | ||||
| Technical support | Email only | Email + Chat | Priority 48h | Priority 24h ⚡ |
| 1:1 expert advisory session | ||||
| Access & Updates | ||||
| Access duration | Lifetime | 12 months | Lifetime | Lifetime |
| Future content updates | Essentials bundle | |||
| ابدأ الآن | Free | $97 | $247 ⭐ | $997 |
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Answers to the Most Common Questions
Didn't find your answer? تواصل معنا us directly via email or WhatsApp
نعم، الوصول فوري بمجرد تأكيد الدفع. You will receive an email with your download link within minutes. The content is HTML-based and runs directly in any browser — no installation required.
Direct hours: time spent on the platform (videos, quizzes, tools) — roughly 20% of total. Indirect hours: reading, solving business cases, off-platform exercises — roughly 80%. Example: D3-H2 path = 20 direct hrs + 40 applied hrs = 60 hrs total.
The certificate is currently endorsed by industry experts and includes a QR code for instant verification. We are actively applying for accreditation from HRDF and CXPA. Once accreditation is granted, all existing purchasers automatically receive an updated certificate at no extra cost.
بالتأكيد. تواصل معنا us and your previous payment will be counted in full as credit toward the higher plan. For example: paid $97 and want to upgrade to $247? You only pay the $150 difference.
The Grid system solves this completely. Level D1 is designed for beginners and decision-makers, while D3–D4 targets seasoned professionals. The 4-minute quiz at the top of the page automatically identifies the right starting point for you.
استرداد كامل خلال 30 يوماً of purchase — no questions asked. Send an email to refund@cxhub.sa with your order number. We respond within 24 hours and process the refund in 3–5 business days.
Click the "انضم كشريك" button in the Affiliate section above. Registration is free and instant. You will receive your personal tracking link and full marketing kit within 24 hours. Your starting commission is 20%, rising automatically as your sales grow.
The ممارس plan covers personal use only. The Master plan permits internal use within your organisation. For commercial deployment or White-Label licensing, contact us for a custom enterprise licence.